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Privacy Policy for Website Creation


General Data Protection Regulation

Protecting your privacy is an important concern for our company. We process personal data that you collect confidentially and only in accordance with the statutory provisions. According to the General Data Protection Regulation, we are obliged to provide you with the following information when we collect personal data from you.

In the following, we give you an overview of which data we process, depending on the relationship our company has with you, the legal basis for this and the period over which we store your data.

Information that is not assigned to a separate reference group applies accordingly to all groups (interested parties, clients, creditors, website visitors).

Responsible Party

The responsible party for the processing of your data is RLT Raum Luft Technik UG. Our contact data are as follows:

Bachstraße 81
22083 Hamburg
Telefon: 040 88354122
Telefax: +49 40 88354121

Processing of personal data

We only collect, process and use your personal data if there is a legal legal basis for this or if you have given us your separate consent. We adhere to the principles of data economy and data minimization and only collect personal data if it is necessary or cannot be avoided.

Your Rights

You have the right to information about the personal data you have stored with us as well as to correction, deletion, restriction of processing, objection and the right to data portability of the personal data that you have provided to us. You also have the right to withdraw your consent at any time.

You also have the right to lodge a complaint with a supervisory authority.

Transfer of Data

We will only transmit your personal data to other responsible parties if this is necessary for the fulfillment of the contract or if you have given your consent. Internally, the employees see the data that are busy processing your request. We exclude disclosure to third parties for advertising purposes. It is not planned to transfer the data to third countries.

Duration of storage and retention periods

We generally store your data for as long as is necessary to fulfill the purpose, beyond that only if we have to save it further to fulfill legal obligations (e.g. we are tax and Commercial retention periods require documents such as contracts and invoices to be kept for a certain period of time.

Automated decision-making / profiling

We do not work with automated decision-making, that is, based purely on algorithm calculations Decisions, or profiling.

For interested parties / clients / creditors

From our clients and creditors, we collect and process the data that is necessary for the fulfillment of the contract, which means in particular contact information such as name and telephone number and email addresses, but also debt, income, and creditor information . Especially when it comes to private creditors, they also collect and process contact information so that a comparison can be made for our clients and settlement of their outstanding claims.

We save this data for the duration of the contractual relationship or after its end for the legally prescribed retention periods. The processing is based either on our concluded contract or your consent. Data from general inquiries that do not lead to a business relationship will be deleted after a period of one month.

For website visitors

IP addresses, user behavior and email addresses are also personal data. If you contact us by e-mail or via a contact form, the data you provide (your e-mail address, possibly your name and your telephone number) will be saved by us to answer your questions. We delete the data arising in this context after the storage is no longer required, or limit the processing if there are legal retention requirements.

If we use contracted service providers for individual functions of our offer or your data for If you want to use advertising purposes, we will inform you in detail below about the respective processes. We also state the specified criteria for the storage period. If you only use the website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR ):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (concrete Page)
  • Access status / HTTP status code
  • amount of data transferred
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

In addition to the data mentioned above, cookies will be saved on your website when you use our website Calculator saved. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using and through which certain information flows to the location that sets the cookie (here by us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

Use of cookies:

This website uses the following types of cookies, the scope and functionality of which are explained below:

Transient cookies

Transient cookies automatically deleted when you close the browser. This includes session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies

Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser settings according to your wishes and e.g. B. refuse to accept third-party cookies or all cookies. We would like to point out that you may not be able to use all functions of this website.

Privacy Policy Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google" ). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by using the browser plug-in available under the following link. Download and install in:

This website uses Google Analytics with the extension "_anonymizeIp ()". As a result, IP addresses are processed in abbreviated form, so that they cannot be linked to a person. As far as the data collected about you is personal, it is immediately excluded and the personal data is deleted immediately.

We use Google Analytics to analyze and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data are transferred to the USA, Google has submitted to the EU-US Privacy Shield, The legal basis for the use of Google Analytics is Art. 6 Para. 1 S. 1 lit. f GDPR.2

Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions:, overview of privacy:, as well as the privacy policy:

This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your use in your customer account under "My data", "Personal data".

You can also record the data generated by the cookie and related to your use of the website (incl . Your IP address) to Google and the processing of this data by Google by clicking on the following link


Download and install the available browser plugin.

For more information on terms of use and privacy, please visit / privacyoverview.html.

Deletion periods

You can configure your browser settings according to your wishes and e.g. B. refuse to accept third-party cookies or all cookies. We would like to point out that you may not be able to use all the functions of this website.

Changes to the privacy notice

We reserve the right to change our privacy notices in accordance with the changes in law Adapt requirements. Therefore, please note the current version of our privacy notice.